Returns and Refund Policy

At Tittan Peptides, customer satisfaction and product quality are taken seriously. Due to the specialized nature of peptide and research-related products, all purchases made through our website are subject to the terms outlined in this Returns and Refund Policy. By placing an order, customers acknowledge and agree to the conditions stated below.

Research Use Products

All products sold by Tittan Peptides are intended strictly for laboratory and research purposes only. Because these materials are sensitive and require strict quality control and handling procedures, most items are considered non-returnable once shipped. Similar peptide industry standards commonly maintain final-sale policies for research compounds and temperature-sensitive materials.

Order Cancellations

Orders may only be canceled before they are processed or shipped. Once an order has been dispatched, cancellations can no longer be accepted. Customers who need assistance with order modifications or cancellations should contact our support team immediately at admin@tittanpeptides.com.

Damaged, Defective, or Incorrect Orders

If you receive an item that is damaged, defective, missing, or incorrect, please notify us within 48 hours of delivery. To help us resolve the issue quickly, customers must provide:

• Full order number
• Clear description of the issue
• Photographs of the product and packaging
• Proof of delivery if applicable

Once the issue has been reviewed and verified, Tittan Peptides may offer a replacement, store credit, or refund at our discretion. Industry refund policies for peptide suppliers commonly require prompt reporting and photographic evidence for damaged or incorrect shipments.

Non-Returnable Items

For safety, sterility, and compliance reasons, the following items cannot be returned or refunded:

• Opened or used products
• Temperature-sensitive compounds
• Reconstituted or altered products
• Products not stored properly after delivery
• Clearance or promotional items

Returns that do not meet these conditions may be refused.

Shipping Issues

Tittan Peptides is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or incorrect addresses submitted during checkout. Customers are responsible for ensuring shipping information is accurate before completing their order.

If a package is marked as delivered by the carrier but cannot be located, customers should contact the shipping carrier directly before filing a claim with our support team.

Refund Processing

Approved refunds will be issued to the original payment method within 5–10 business days after approval. Processing times may vary depending on your financial institution or payment provider.

Contact Information

For all returns, refunds, and order-related concerns, please contact:

Email: admin@tittanpeptides.com

By using Tittan Peptides, customers agree to this Returns and Refund Policy and all related store terms and conditions.